Customer Services

Christmas Closure - full details:

Zyliss UK is closed from Friday 24th December 2021 to Monday 3rd January 2022 (inclusive). We are unable to process returns and refunds or respond to customer enquiries during this time.

Customer Services

If you have a product enquiry, guarantee or warranty question, general question, comments or suggestions about our products, please fill out the Contact Us form here, or email us direct on 

We will respond to your email/contact us form within 5 business days. 

We promise to respond to every query we receive and to help you as quickly as we can. Please avoid chasing before 5 working days, but if you have not heard from us after 5 working days, then please feel free to contact us again. Our response time applies to all Contact Us forms and emails/replies sent directly to

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