Shipping & Delivery
SERVICE UPDATE from w/c 4th January 2021
Due to the busy post Christmas & New Year period, COVID19 restrictions on our staff and Brexit impacting our shipping and supply chain, we are experiencing some delays in reviewing emails, processing and shipping any orders. Therefore, we are unable to guarantee orders will ship within our committed 3-5 day lead time. Whilst we are working hard to minimise impact to our customers, it is unavoidable at the moment. We kindly request your patience at this time and do assure you all emails, voicemails and messages will be responded to as soon as we can. Please accept our apologies for any inconvenience caused.
We only deliver to addresses with a valid UK postcode, with the exception of BFPO addresses. We do not ship to ROI, EU or Internationally.
All shipping is charged at a flat rate of £4.95. Most UK delivery addresses can expect next day delivery once shipped, however, some addresses not within mainland UK or in remote areas may take longer. Overall, please allow 3-5 days to receive your order from the date of order confirmation.
We use DPD for all our deliveries. The day before delivery is due, you will get an email and/or an SMS message confirming your tracking number. You can track your delivery directly with DPD
On the day of delivery, DPD will notify you of a 1-hour delivery window.