Product Guarantees | Ken Hom Woks
We are confident that our products are manufactured to the highest quality and we therefore offer various guarantees on Ken Hom Woks.
Guarantee timings are as follows:
| Product Code | Product | Guarantee |
| KH331103 | Classic 10 Piece Wok Set with Lid and Accessories 31cm |
2 years |
| KH331051 | Classic Non-Stick 5 Piece Wok Set With Lid, Spatula and Spoon 31cm |
2 years |
| KH320001 | Classic Non-Stick Mini Wok 20cm |
2 years |
| KH327001 | Classic Non-Stick Wok 27cm |
2 years |
| KH331001 | Classic Non-Stick Wok 31cm |
2 years |
| KH335001 | Classic Non-Stick Wok 35cm |
2 years |
| KH332003 | Classic Wok 32cm |
2 years |
| KH425004 | Excellence Non-Stick Griddle Pan 25cm |
2 years |
| KH420001 | Excellence Non-Stick Mini Wok 20cm |
2 years |
| KH427001 | Excellence Non-Stick Wok 27cm |
2 years |
| KH431001 | Excellence Non-Stick Wok 31cm |
2 years |
| KH435001 | Excellence Non-Stick Wok 35cm |
2 years |
| KH431041 | Excellence Non-Stick Wok Set 31cm |
2 years |
| KH432022 | Excellence Non-Stick Wok Set 32cm | 5 years |
| KH432003 | Excellence Wok 32cm |
2 years |
| KH436003 | Excellence Wok 36cm |
2 years |
| KH430006 | Wok Aluminium Non-Stick 30cm | 5 years |
| KH515 | Stainless Steel Wire Skimmer | 5 years |
| KH506 | Two Tier Bamboo Steamer |
2 years |
| KH511 | Meat Cleaver 18cm | 3 years |
If the product shows any signs of defect when used, please contact us.
Replacements will not be issued if the product has been misused or intentionally tampered with. If a replacement product is no longer available we will provide a product equal to the original retail price.
We can only assist customers with a proof of purchase, in order to establish if the product is still within its guarantee.
If you have any questions regarding orders or delivery, please contact us