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Product Guarantees | Ken Hom Woks

We are confident that our products are manufactured to the highest quality and we therefore offer various guarantees on Ken Hom Woks.

Guarantee timings are as follows:

Product Code Product Guarantee
KH331103 Classic 10 Piece Wok Set with Lid and Accessories 31cm

2 years

KH331051 Classic Non-Stick 5 Piece Wok Set With Lid, Spatula and Spoon 31cm

2 years

KH320001 Classic Non-Stick Mini Wok 20cm

2 years

KH327001 Classic Non-Stick Wok 27cm

2 years

KH331001 Classic Non-Stick Wok 31cm

2 years

KH335001 Classic Non-Stick Wok 35cm

2 years

KH332003 Classic Wok 32cm

2 years

KH425004 Excellence Non-Stick Griddle Pan 25cm

2 years

KH420001 Excellence Non-Stick Mini Wok 20cm

2 years

KH427001 Excellence Non-Stick Wok 27cm

2 years

KH431001 Excellence Non-Stick Wok 31cm

2 years

KH435001 Excellence Non-Stick Wok 35cm

2 years

KH431041 Excellence Non-Stick Wok Set 31cm

2 years

KH432022 Excellence Non-Stick Wok Set 32cm 5 years
KH432003 Excellence Wok 32cm

2 years

KH436003 Excellence Wok 36cm

2 years

KH430006 Wok Aluminium Non-Stick 30cm 5 years
KH515 Stainless Steel Wire Skimmer 5 years
KH506 Two Tier Bamboo Steamer

2 years

KH511 Meat Cleaver 18cm 3 years



If the product shows any signs of defect when used, please contact us.

Replacements will not be issued if the product has been misused or intentionally tampered with. If a replacement product is no longer available we will provide a product equal to the original retail price.

We can only assist customers with a proof of purchase, in order to establish if the product is still within its guarantee. 

If you have any questions regarding orders or delivery, please contact us

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