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Ken Hom Excellence 31cm Non Stick Carbon Steel Wok with Phenolic Handle Wooden Spatula and Glass Lid

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This wok makes stir-frying quick and easy and has an ideal capacity for cooking up a tasty meal for 3 to 4 people.

A lightweight carbon steel wok finished with a three layer non-stick coating designed for stir-frying at high temperatures and with less oil. Coated inside and out to provide a robust sealed coating for long-lasting endurance. The flat base ensures the wok is well-balanced so doesn't topple over when sat on the hob. It is also suitable for cooking on all hob types including gas, electric, ceramic and induction. Made from 1.5mm gauge carbon steel which offers great heat conduction making it ideal for high heat, high speed cooking - essential elements for stir-frying. Wok, lid and tempura rack are dishwasher safe although it is advisable to remove it once the cycle is finished and dry it by hand using a clean, soft cloth. If washing by hand, do not use scouring powder, abrasives or metal scourers as they may damage the non-stick coating. Thoroughly dry with a clean cloth. Wooden spatula handwash only.

Description

This wok makes stir-frying quick and easy and has an ideal capacity for cooking up a tasty meal for 3 to 4 people. Lightweight and featuring a flat bottom, it is easy to use and fits perfectly on all hob types including induction.

Easy to Use

To start cooking, place the wok centrally on your hob ring and heat up gently with cooking oil. Once the oil is smoking hot, add your chosen ingredients and start cooking. The non-stick coating means you don't need to turn the hob up to full heat. As long as you keep stirring and the food is sizzling, it will cook quickly and evenly.

The superior non-stick coating ensures the wok heats up faster and needs less oil making it a perfect piece of kitchen equipment for everyday use. The long phenolic handle ensures it is easy to carry and perfectly balanced so won't topple over.

Exceptional Quality

Stir-fry cooking is all about being quick, easy and healthy and this wok has been designed to assist with achieving that. Made from 1.5mm gauge (thickness) carbon steel it offers great heat conduction making it ideal for high heat, high speed cooking whilst ensuring the temperature remains consistent throughout.

 

Easy to Clean

Any stubborn food can be left to soak for a few minutes. Avoid using any harsh scouring products as this may damage the non-stick coating. Thoroughly dry with a clean soft cloth. It is secured tightly to the wok with two rivets so you can be assured it won't become loose and wobbly over time.

Easy to Store

The large metal loop on the end allows for easy storage as you can simply hang up your wok when not in use.

Easy to Maintain

The non-stick coating is suitable for use with metal utensils. Occasionally apply a thin coating of cooking oil to the inner surface of the wok to prevent rusting should the coating become scratched. The non-stick coating also means it is easy to clean by hand with hot water. Mild detergent can be used if desired.

Features

Features

Reviews

Faqs

How to season a wok?

For first time use simply wash the wok with a mild detergent and rise with water. Wipe dry with a paper towel or cloth.

What is a phenolic handle?
This handle has controlled conductivity, preventing excessive heat transfer.

Can my wok go in the oven?
No Ken Hom woks can be put into the oven or grill, due to the handle material.

Is the grill pan safe to put under a grill?
The grill pan is not safe to put under the grill or use in the oven, this is due to the handle material.

My handle has become loose, why is this?
The handle is detachable, simply align the notches at the base then twist the metal end clockwise.

Can I use metal tools in my wok?
Woks are not metal tool safe, we recommend, wooden or silicone tools.

Can my bamboo steamer go in the dishwasher?
No, wash with hot soapy water and do not leave wet, dry thoroughly with a cloth.

My steamer is cooking unevenly, why?
We recommend swapping basket layers for even cooking.

Can my wood tools go in the dishwasher?
No, wash with hot soapy water and do not leave wet, dry thoroughly with a cloth.

Videos

Ken Hom Excellence 31cm Non Stick Carbon Steel Wok with Phenolic Handle Wooden Spatula and Glass Lid

Returns & Exchanges

This section applies to orders purchased from www.kenhomwoks.com only.

 

Satisfaction Guarantee

If you are not completely satisfied with a product you may request to return it within 14 days of the date of purchase for a full refund, including any shipping costs. All returned items must be in a new & unused condition and include all shipped parts, manuals, accessories and documents. Items are not eligible for return if they show signs of wear or have been used or altered from their original condition in any way.

You also have the option to an alternative item if you have changed your mind about the product you have purchased. Any cost differences between different items will need to be charged accordingly. The same rules about the item condition apply. 

 

Damaged Items

In rare cases, orders may suffer damage in transit. We always try to pack orders with adequate protection, but if your order does arrive damaged, please do not delay in letting us know. If you wish to report a damaged item for a Ken Hom product purchased on www.kenhomwoks.com, please get in touch via our CONTACT US page. One of our E-commerce team will then contact you to help resolve the problem for you.

 

Faulty Items

In the unlikely event that product develops a fault, there are several things we can do to resolve this for you.

If your item develops a fault within 30 days of purchase, we can provide you with a full refund or exchange. If you wish to report a faulty item for a Ken Hom Wok product purchased on www.kenhomwoks.com, please get in touch via our CONTACT US page. One of our E-commerce team will then contact you to help resolve the problem for you.

If your item develops a fault after 30 days, depending on the item and the fault, we can offer a repair or replacement. Please see our GUARANTEE section of our website for more details.

 

Requesting a Return

If you wish to request a return for a Ken Hom product purchased on www.kenhomwoks.com, please get in touch via our CONTACT US page. One of our E-commerce team will then contact you to help resolve the problem for you.

Please do not return items to us without contacting us first. We cannot be held responsible for items returned without approval and subsequent refunds or credits may not be possible.

 

Sending Your Return

Once our E-commerce team have authorised your return, please ensure that your items are securely packaged, and please allow at least 14 days for your goods to reach us. All returns will need to be clearly marked for the attention of 'Zyliss Online'. Full details on what to do will be provided by the E-commerce team. We are unable to accept any responsibility for items that are lost or damaged on being returned to us. We highly recommend for you to obtain a proof of postage.

 

Refunds

We will aim to refund you within 14 days of receipt of the product in our warehouse. All refunds will be via the original payment method only. Refunds may be delayed or in rare cases not possible if the item returned does not meet the criteria outlined above. 

Need More Help?

If you have any questions regarding orders or delivery, please complete a form on our CONTACT US page or refer to our FAQ page.

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